Cookie Policy
This website, https://balneology.learnworlds.com, uses cookies and similar technologies to distinguish you from other users. To make the website work properly, we sometimes place small data files called “cookies” on your device.
A cookie is a small text file that websites save on your computer or mobile device when you visit them. Cookies allow the website to remember your actions and preferences (such as login, language, font size, and other display settings) so that you don’t have to re-enter them every time you return to the site or browse from one page to another.
By using cookies, we can offer you a better experience and improve our website by better understanding how you use it.
Please read this Cookie Policy carefully and make sure you understand it. Your acceptance of this Cookie Policy is deemed to occur when you click the “Accept” button on our cookie banner or when you choose your cookie preferences in our cookie manager and click “Continue.”
If you do not agree to our Cookie Policy, please stop using our website immediately.
1. Definitions and Interpretation
In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
Cookie: means a small file that Our Site places on your computer or device when you visit certain parts of Our Site and/or when you use certain features of Our Site;
Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and Regulation (EU) 2016/679 General Data Protection Regulation ("GDPR");
Personal Data: means any data relating to an identifiable person who can be directly or indirectly identified from that data, as defined under Regulation (EU) 2016/679 ("GDPR");
We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by the Company or Individual identified as the Owner.
Our Site uses both first-party cookies and third-party cookies.
First-party cookies are used to enable navigation through the Site and to grant access to any protected or restricted areas. These cookies are typically session-based and are deleted once the browser is closed. First-party cookies are essential and cannot be disabled, as doing so would prevent the Site from functioning properly.
Third-party cookies, on the other hand, may serve various purposes such as statistical analysis, social media interaction, video display, or storing user preferences to deliver targeted advertising services. These cookies are not managed directly by the Site Owner, and their deactivation must follow the procedures provided by the respective third-party providers.
In general, all cookies can be fully disabled at any time in your browser settings, by following the instructions provided in section A.3.
2. About Us
Our website is owned and operated by the company name or by one or more individuals.
Registered address: https://balneology.learnworlds.com/
Email address: info@hinteract.it
Phone number: ......
3. How does our website use cookies?
3.1
- Our Website may place and access certain first-party cookies on your computer or device.
- First-party cookies are those placed directly by us and used exclusively by us.
- We use cookies to facilitate and enhance your experience on our Website and with our Services.
- We have carefully selected these cookies and have taken steps to ensure that your privacy and personal data are always protected and respected.
3.2 By using our Website, you may also receive certain third-party cookies on your computer or device.
Third-party cookies are those placed by websites, services, and/or parties other than us.
They are used on our Website for analytics and marketing purposes.
For more details, please refer to Section 4 below.
3.3 All cookies used by and on our Website are used in accordance with current cookie legislation.
We may use some or all of the following types of cookies:
3.3.1 Strictly Necessary Cookies
A cookie falls into this category (usually first-party cookies) if it is essential for the operation of our website. Without it, we would not be able to provide the key functionalities required to use this site. For example, essential cookies help remember your preferences while browsing the online school and support features such as login and payment transactions.
3.3.2 Functionality Cookies
A cookie falls into this category (usually first-party cookies) if it is essential for the operation of our website. Without it, we would not be able to provide the key functionalities required to use this site. For example, essential cookies help remember your preferences while browsing the online school and support features such as login and payment transactions.
3.3.2 Functionality Cookies
Functionality cookies allow our website to remember the choices you make, such as your username, login details, language preferences, and any customizations made to pages during your visit. These cookies are required to deliver personalized features and services to individual users.
3.3.3 Analytical Cookies
It is important for us to understand how you use our website—for example, how efficiently you can navigate through it and which features you use. Analytical cookies allow us to collect this information, helping us improve both our website and your browsing experience.
3.3.4 Marketing/Targeting Cookies
It is important for us to know when and how often you visit our website and which parts of it you have used (including pages visited and links clicked). Like analytical cookies, this information helps us better understand your interests and make our website and advertisements more relevant to you. Some information gathered by targeting cookies may also be shared with third parties.
3.3.5 Third-Party Cookies
Third-party cookies are not placed by us; they are set by third parties who provide services to us and/or to you. Third-party cookies may be used by advertising services to show you personalized ads on our website, or by analytics providers whose services we use (these cookies function similarly to the analytical cookies described above).
3.3.6 Persistent Cookies
Any of the types of cookies mentioned above may be persistent cookies. Persistent cookies remain on your computer or device for a predetermined period and are activated each time you visit our website.
3.3.7 Session Cookies
All the cookie types mentioned above may also be session cookies. Session cookies are temporary and only remain on your computer or device from the time you visit our website until you close your browser. Session cookies are deleted once your browser is closed.
3.4 Cookies on our website are not permanent and will expire as indicated in the table below.
3.5For more details about the personal data we collect and use, the measures we have implemented to protect personal data, your legal rights, and our legal obligations, please refer to our [Privacy Policy].
3.5For more details about the personal data we collect and use, the measures we have implemented to protect personal data, your legal rights, and our legal obligations, please refer to our [Privacy Policy].
3.6 For more specific information about the cookies we use, please refer to the table below.
4. What Cookies Does Our Website Use?
- 4.1 The following first-party cookies may be placed on your computer or device:
| Cookie Name | Purpose | Third Party? | Duration |
| XSRF-TOKEN | Stores user login information and session state | yes | Until browser is closed |
| DP Settings | Stores user preferences regarding the cookie policy | yes | 12 days |
| Thin Session | Stores user login information and session state | yes | 2,5 days |
| Affiliate | Tracks purchases made via affiliate links to ensure that the proper credit is attributed to the affiliate partner. | NO | It depends on the affiliate cookie settings. |
- 4.2 The following strictly necessary third-party cookies may be placed on your computer or device (remove Stripe cookies from the list if you do not use Stripe):
| Cookie Name | Provider | Purpose | Duration |
| __stripe_sid | checkout.stripe.com | Used to process payments on our website. | 30 minutes |
| __stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
| cid | checkout.stripe.com | Used to process payments on our website.. | 3 months |
| vuoto | vimeo.com | These cookies are used by Vimeo to collect analytical tracking information.. | 3 years |
| giocatore | player.vimeo.com | These cookies are used by Vimeo to collect analytical tracking information | 1 year |
| cf_clearance | www.cloudflare.com | Used by Cloudflare to specify how long our website is accessible to a visitor who has passed a Captcha or security challenge.. | 4 hours |
- 4.3 Our website uses the following functional cookies (Remove any cookies that are not used on your school platform):
| Nome del cookie | Fornitore | Scopo | Scade |
| hblid | https://balneology.learnworlds.com/ | A visitor identifier used only on your site to remember this visitor between visits. | 2 years |
| wcsid | https://balneology.learnworlds.com/ | A session identifier used only on your site to track a single chat session. | Until browser is closed |
| olfsk | https://balneology.learnworlds.com/ | Storage identifier used to maintain chat state across pages (e.g., message history). | 2 anni |
| _okbk | https://balneology.learnworlds.com/ | Additional state information (e.g., whether the chat box is open or closed). | Until browser is closed |
| _OK | https://balneology.learnworlds.com/ | Latest Olark site ID (security measure). | Until browser is closed |
| _oklv | https://balneology.learnworlds.com/ | Olark loader version (used for improved caching | Until browser is closed |
| _okla | https://balneology.learnworlds.com/ | Used for caching purposes (loaded from CDN vs. our infrastructure). | Until browser is closed |
| _okgid | https://balneology.learnworlds.com/ | Used for caching by setting a hash for assets to check if they’ve changed. | Until browser is closed |
| _okac | Used for caching by setting a hash for assets to check if they’ve changed | Until browser is closed |
|
| _okdetect | https://balneology.learnworlds.com/ | Used to detect changes in storage contexts (e.g., SSL, host transitions) to maintain chat across | Until browser is closed |
| _okck | https://balneology.learnworlds.com/ | Used to check if the visitor’s browser allows cookie storage. |
Until browser is closed |
TawkTo
| Nome del cookie | Fornitore | Scopo | Scade |
| tawk_uuid_ | https://balneology.learnworlds.com/ | Cookie HTTP | |
| chiave twk_idm | https://balneology.learnworlds.com/ | Gestione della connessione dei visitatori | Sessione |
| token_twk_ | https://balneology.learnworlds.com/ | Archiviazione locale HTML | |
| tawk_uuid_propertyId | https://balneology.learnworlds.com/ | Monitoraggio dei visitatori | 6 mesi |
| tawkUUID (obsoleto) | https://balneology.learnworlds.com/ | Monitoraggio dei visitatori | 6 mesi |
| __tawkuuid (obsoleto) | https://balneology.learnworlds.com/ | Monitoraggio dei visitatori | 6 mesi |
| ss (obsoleto) | https://balneology.learnworlds.com/ | Gestione delle sessioni dei visitatori | Sessione |
| Tempo di connessione Tawk | https://balneology.learnworlds.com/ | Gestisce la connessione dei visitatori | Sessione |
| Tawk_xxxxxxx (obsoleto) | https://balneology.learnworlds.com/ | Preferenze dei visitatori | 6 mesi |
Freshchat
| Nome del cookie | Fornitore | Scopo | Scade |
| pubsub_cookie | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per il servizio freshchat | Quando chiudi il browser |
| hop- | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per il servizio freshchat | Quando chiudi il browser |
| token_webchat | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per il servizio freshchat | Quando chiudi il browser |
| _ | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per il servizio freshchat | 1 anno |
| pnctest | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per il servizio freshchat | 1 anno |
Widget Web di Zendesk
| Nome del cookie | Fornitore | Scopo | Scade |
| ZD-zE_oauth | https://balneology.learnworlds.com/ | Memorizza il token di autenticazione una volta che l'utente è stato autenticato. | 2 ore |
| ZD-tempo corrente | https://balneology.learnworlds.com/ | Imposta l'ora di caricamento della pagina. | Per sempre |
| Impostazioni ZD | https://balneology.learnworlds.com/ | Memorizza un hash delle impostazioni in modo da non continuare a inviare segnali dopo quello iniziale | Per sempre |
| ZD-suido | https://balneology.learnworlds.com/ | ID sessione per Pathfinder. | 20 minuti |
| ZD-costruzione | https://balneology.learnworlds.com/ | Raccoglie l'ID della macchina. | Per sempre |
| sessione del servizio _answer_bot | https://balneology.learnworlds.com/ | Utilizzato per identificare in modo univoco una sessione utente quando si utilizzano i consigli sugli articoli di Answer Bot. | Quando chiudi il browser |
Citofono
| Nome del cookie | Fornitore | Scopo | Scade |
| intercom-id-[app_id] | https://balneology.learnworlds.com/ | Cookie identificativo anonimo per i visitatori. Quando gli utenti visitano il tuo sito, ricevono questo cookie. | 9 mesi |
| intercom-session-[app_id] | https://balneology.learnworlds.com/ | Identificatore per ogni sessione univoca del browser. Questo cookie di sessione viene aggiornato a ogni ping eseguito correttamente, estendendone la validità di una settimana da quel momento. L'utente può accedere alle proprie conversazioni e ricevere dati comunicati sulle pagine non utilizzate per una settimana, a condizione che la sessione non venga interrotta intenzionalmente con Intercom('shutdown');, cosa che solitamente avviene al momento del logout. |
1 settimana |
| interfono-dispositivo-id-[app_id] | https://balneology.learnworlds.com/ | Identificativo per ogni dispositivo univoco che interagisce con Messenger. Viene aggiornato a ogni ping riuscito, estendendolo di altri 9 mesi. Utilizziamo questo cookie per determinare i dispositivi univoci che interagiscono con Intercom Messenger per prevenire abusi. |
9 mesi |
Optinmonster
| Nome del cookie | Fornitore | Scopo | Scade |
| _omappvp | https://balneology.learnworlds.com/ | Cookie identificativo anonimo per i visitatori. Quando gli utenti visitano il tuo sito, ricevono questo cookie. | 400 giorni |
| _omappvs | https://balneology.learnworlds.com/ | Identificatore per ogni sessione univoca del browser. | 20 minuti |
- 4.4 Our Website uses analytics services provided by your analytics services, if available. Website analytics refers to a set of tools used to collect and analyze anonymous usage information, enabling Us to better understand how Our Website is used. This, in turn, allows Us to improve Our Website and the products and services offered through it.
4.5 The analytics services used by Our Website use Cookies to gather the required information. You are not required to allow Us to use these Cookies; however, while their use does not pose any risk to your privacy or your safe use of Our Website, it does enable Us to continually improve Our Website, making it a better and more useful experience for you.
4.6 The analytics services used by Our Website use the following Cookies (remove any cookies not used in your school):
Google Analytics
| Nome del cookie | Fornitore | Scopo | Scade |
| _ga | https://balneology.learnworlds.com/ | Google Analytics: registra un ID univoco che viene utilizzato per generare dati statistici su come il visitatore utilizza il sito web. | 2 anni |
| _gat | https://balneology.learnworlds.com/ | Google Analytics: utilizzato da Google Analytics per limitare la frequenza delle richieste. | Quando chiudi il browser |
| _gid | https://balneology.learnworlds.com/ | Google Analytics: registra un ID univoco che viene utilizzato per generare dati statistici su come il visitatore utilizza il sito web. | Quando chiudi il browser |
| _ga_container-id | https://balneology.learnworlds.com/ | Utilizzato per mantenere lo stato della sessione. | 2 anni |
Mixpanel
| Nome del cookie | Fornitore | Scopo | Scade |
| mp_#_mixpanel | https://balneology.learnworlds.com/ | MixPanel: Cookie utilizzato da MixPanel per scopi analitici | 1 anno |
BDOW
| Nome del cookie | Fornitore | Scopo | Scade |
| __smToken | https://balneology.learnworlds.com/ | Il __smToken viene impostato una volta effettuato l'accesso a Sumo e viene controllato per verificare se hai effettuato l'accesso a Sumo o meno | 1 anno |
| __smSmartbarShown | https://balneology.learnworlds.com/ | il cookie viene impostato quando le barre intelligenti vengono visualizzate sul tuo sito web | 1 anno |
| __smVID | https://balneology.learnworlds.com/ | Utilizzato per visualizzare pubblicità pertinenti | 1 mese |
| __smSessionId | https://balneology.learnworlds.com/ | Utilizzato da Sumo per stabilire un cookie sul computer di un utente per iniziare una sessione per abilitare i prodotti Sumo | Quando chiudi il browser |
| __smListBuilderShown | https://balneology.learnworlds.com/ | il cookie viene impostato quando List Builder viene visualizzato sul tuo sito web | 1 anno |
| __smScrollBoxShown | https://balneology.learnworlds.com/ | il cookie viene impostato quando la casella di scorrimento viene visualizzata sul tuo sito web | 1 anno |
| __smWelcomeMatShown | https://balneology.learnworlds.com/ | Il cookie viene impostato quando il tappetino di benvenuto viene visualizzato sul tuo sito web | 1 anno |
| __smListBuilderOptOut | https://balneology.learnworlds.com/ | Viene impostato quando un visitatore fa clic sul pulsante "Opt-Out" nel List Builder | 1 anno |
| __smSmartBarOptOut | https://balneology.learnworlds.com/ | Viene impostato quando un visitatore fa clic su un pulsante "Opt-Out" sulle barre intelligenti | 1 anno |
| __smScrollBoxOptOut | https://balneology.learnworlds.com/ | Viene impostato quando un visitatore fa clic sul pulsante "Opt-Out" nella casella di scorrimento | 1 anno |
| __smWelcomeMatOptOut | https://balneology.learnworlds.com/ | Viene impostato quando un visitatore fa clic sul pulsante "Opt-Out" sul tappetino di benvenuto | 1 anno |
| __smIscritto | https://balneology.learnworlds.com/ | Viene impostato quando un visitatore si iscrive tramite uno qualsiasi dei List Builder, Welcome Mat, Scroll Box o Smart Bar che vengono mostrati sul tuo sito web | 1 anno |
Hotjarcl
| Nome del cookie | Fornitore | Scopo | Scade |
| _hjSessionUser_ | https://balneology.learnworlds.com/ | Cookie identificativo anonimo del visitatore. | 1 anno |
| _hjSession_ | https://balneology.learnworlds.com/ | Identificatore per ogni sessione univoca del browser. | 1 ora |
Storia completa
| Nome del cookie | Fornitore | Scopo | Scade |
| fs_lua | https://balneology.learnworlds.com/ | Identificatore per ogni sessione univoca del browser. | 30 minuti |
| fs_uid | https://balneology.learnworlds.com/ | Cookie identificativo anonimo del visitatore. | 1 anno |
Flusso di topi
| Nome del cookie | Fornitore | Scopo | Scade |
| mf_ | https://balneology.learnworlds.com/ | Cookie identificativo anonimo del visitatore. | Quando chiudi il browser |
| mf_user | https://balneology.learnworlds.com/ | Identificatore per ogni sessione univoca del browser. | 90 giorni |
Sessione completa
| Nome del cookie | Fornitore | Scopo | Scade |
| FUS_COOKIE_data | https://balneology.learnworlds.com/ | Cookie utilizzato da Fullsession per scopi analitici. | 30 minuti |
- 4.7 Targeting/Marketing Cookies
- Targeting/marketing cookies are used to track visitors across websites. These cookies may be used by companies to build a profile of your interests and show you relevant advertisements on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet device. The purpose is to display ads that are relevant and engaging for the individual user and thus more valuable for publishers and third-party advertisers.
- If you do not allow these cookies, you will experience less targeted advertising.
- (Remove any cookies not used in your school.)
Facebook
| Nome del cookie | Fornitore | Scopo | Scade |
| _fbp | https://balneology.learnworlds.com/ | Identifica i browser per i servizi pubblicitari e di analisi del sito | 90 giorni |
| fr | facebook.com | Fornisce prodotti pubblicitari come offerte in tempo reale da inserzionisti terzi | 90 giorni |
| datr | facebook.com | Identifica il browser web utilizzato per connettersi a Facebook; migliora la sicurezza e l'integrità del sito | 2 anni |
| c_utente | facebook.com | Contiene l'ID utente dell'utente attualmente connesso | 1 anno< |
| xs | facebook.com | Contiene il numero di sessione e il numero segreto per la sicurezza | Varia, legato alla sessione |
| qn | facebook.com | Aiuta a migliorare i suggerimenti di amicizia | 2 anni |
| oo | facebook.com | Disattivare la visualizzazione di annunci pubblicitari su Facebook in base all'attività su siti Web di terze parti | 5 anni |
| presenza | facebook.com | Contiene lo stato della chat dell'utente (ad esempio, quali schede della chat sono aperte) | Fine della sessione |
Hubspot
| Nome del cookie | Fornitore | Scopo | Scade |
| __hstc | https://balneology.learnworlds.com/ | Il cookie principale per il monitoraggio dei visitatori. Contiene il dominio, utk (vedi sotto), timestamp iniziale (prima visita), timestamp finale (ultima visita), timestamp corrente (questa visita) e numero di sessione (incrementi per ogni sessione successiva). | 6 mesi |
| hubspotutk | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per tenere traccia dell'identità di un visitatore. Viene trasmesso a HubSpot al momento dell'invio del modulo e utilizzato per la rimozione dei contatti duplicati. | 6 mesi |
| __hssc | https://balneology.learnworlds.com/ | Questo cookie tiene traccia delle sessioni. Viene utilizzato per determinare se incrementare il numero di sessione e i timestamp nel cookie __hstc. Contiene il dominio, il viewCount (incrementa ogni pageView in una sessione) e il timestamp di inizio della sessione. | 30 minuti |
| __hssrc | https://balneology.learnworlds.com/ | Ogni volta che HubSpot modifica il cookie di sessione, viene impostato anche questo cookie. Lo impostiamo a 1 e lo utilizziamo per determinare se il visitatore ha riavviato il browser. Se questo cookie non esiste quando gestiamo i cookie, presumiamo che si tratti di una nuova sessione. | sessione |
| messaggiUtk | https://balneology.learnworlds.com/ | Questo cookie viene utilizzato per riconoscere i visitatori che chattano con te tramite lo strumento Messaggi. Se il visitatore abbandona il tuo sito prima di essere aggiunto come contatto, questo cookie verrà associato al suo browser. Se hai una cronologia di chat con un visitatore e quest'ultimo torna sul tuo sito in seguito nello stesso browser con cookie, lo strumento Messaggi caricherà la cronologia delle conversazioni con quel visitatore. | 6 mesi |
Riferimento
| Nome del cookie | Fornitore | Scopo | Scade |
| ci_session | referenza.com | Mantiene gli stati degli utenti nelle diverse richieste di pagina. | Quando chiudi il browser |
| riferimento_csrf_codice | referenza.com | Imposta il token csrf per impedire la falsificazione delle richieste tra siti. | Quando chiudi il browser |
| __cfduid | referenza.com | Utilizzato dalla rete di contenuti Cloudflare per identificare il traffico web attendibile. | 1 anno |
Google AdWords
| Nome del cookie | Fornitore | Scopo | Scade |
| annunci/ga-pubblico | https://balneology.learnworlds.com/ | Utilizzato da Google AdWords per coinvolgere nuovamente i visitatori che potrebbero convertirsi in clienti in base al comportamento online del visitatore sui siti web. | Quando chiudi il browser |
Fomo
| Nome del cookie | Fornitore | Scopo | Scade |
| Fomo.hstry-count-since-first-event- | https://balneology.learnworlds.com/ | Utilizzato da Fomo per mostrare le notifiche degli utenti. | Persistente |
| Fomo.hstry-primo-timestamp- | https://balneology.learnworlds.com/ | Utilizzato da Fomo per mostrare le notifiche degli utenti | Persistente |
| Fomo.snv- | https://balneology.learnworlds.com/ | Utilizzato da Fomo per mostrare le notifiche degli utenti | Persistente |
Consent and Control
(Retain sections 5.1 and 5.2 if you are using our cookie consent mechanism from the school’s privacy settings.)
5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Us to provide you with the best possible experience and service. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however, certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookies that We use.
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also allow you to choose whether to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this setting can be changed. For more details, please consult the help menu of your internet browser or the documentation that came with your device.
5.3 The links below provide instructions on how to control Cookies in all major browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (please note that there are currently no specific instructions, but Microsoft Support will be able to provide assistance)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (fare riferimento alla documentazione del dispositivo per i browser dei produttori)
6. Changes to this Cookie Policy
6.1 We may modify this Cookie Policy at any time. Such changes will become binding on you upon your first use of Our Website after the implementation of the changes. We therefore recommend that you check this page periodically.
6.2 In the event of a conflict between the current version of this Cookie Policy and any previous versions, the provisions of the current version shall prevail, unless expressly stated otherwise.
6.2 In the event of a conflict between the current version of this Cookie Policy and any previous versions, the provisions of the current version shall prevail, unless expressly stated otherwise.
7. Other information
- 7.1 For more information on how we use cookies, contact us at info@hinteract.it.
- 7.2 For more information about privacy, data protection, and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms and Conditions
BaneologyLearn
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